Microsoft Outage

Microsoft 365 outage – what happened and when will it be fixed?

Across Europe, millions of Microsoft customers will have woken up to the news that the company is struggling to get its services back online.

The disruption, which began around 6pm GMT on Thursday, has disrupted key Microsoft services such as Outlook, Teams and Copilot.

Microsoft has suggested the outage may have been caused by issues with the settings applied to servers responsible for keeping Microsoft 365 up and running. It says it doesn’t believe it is suffering a cyber attack.

At present “Recovery efforts are ongoing across impacted infrastructure. We are seeing early signs of stabilization, but service capacity has not yet returned to normal levels and health remains variable as traffic is carefully reintroduced. Our primary mitigation path continues to focus on service stability and controlled recovery. Engineering teams are cycling affected infrastructure through traffic drain, restart, remediation, and staged return-to-service while monitoring closely. We are also evaluating additional mitigation options to improve recovery speed and consistency. Network and traffic-management actions remain in progress, and we continue to prioritize backlog and queue health to preserve delayed mail during recovery. As part of this effort, we are extending the email timeout window to 48 hours to help protect delayed messages while service recovery continues. Currently, we are not aware of any malicious activity causing this incident.

You can track progress on this Issue from the following website:

Microsoft service health status

During this time customers will experience Issue with the above applications.

We will update this article as and when the Issues get resolved.